Cheryl McDonald

Lindsay, ON

Elite Cruise Counsellor, Agency Owner

I fell in love with cruising before I ever even stepped foot on a ship, having spent years watching The Love Boat!  I took my very first cruise 38 years ago – on Princess - for my honeymoon and it was even better than I'd imagined.  I was so thrilled to meet Gavin MacLeod (Captain Stubing) years later at a book signing event on a Royal Princess inaugural cruise. 

Throughout the busy years when my husband Robert and I were raising our family, we always managed to set aside time for family travel and cruising.  We’ve passed this love of cruising on to our 2 grown sons who have each been on multiple cruises as well. 

In 2003, I decided to combine my business administration background and customer service experience with my long fascination with cruises and I began to work in the travel industry as a Cruise Specialist, eventually opening our own cruise-specialty agency in 2006. This has provided the opportunity to travel more frequently – to date I’ve sailed on over 30 ocean & river cruises on 11 different cruise lines – as well as cruise the world vicariously through our clients. 

When it comes to cruises, I’m proud to say that I am an expert – there’s nothing about cruises that I don’t understand thoroughly and deal with daily.  I have the answers to the questions you haven’t even thought about asking.  I strive to ensure that your vacation is perfectly planned, hassle-free and exceeds your expectations by efficiently managing all of the travel-planning details from the moment you start dreaming until the moment you return home. 

I was approved as a "Distinctive Voyage" host for this Travel Leaders program.  My first hosting gig was on the Seabourn Quest to Eastern Canada.  Next up is hosting an Ireland & Iceland cruise on Celebrity in June 2020.

It’s important to me to provide our personal experience and insights to clients, who rely on our “been there, done that” insider knowledge to help create personalized dream-come-true vacations.  I’m constantly expanding my expertise, through cruising, attending webinars and cruise conventions, and touring cruise ships that I haven’t had the chance to personally sail on yet. 

I’ve achieved the designations of Elite Cruise Counselor and Luxury Cruise Specialist from the Cruise Lines International Association, and I have also been named a Princess Alaska Expert and a Hawaii Destination Specialist.  I’m a graduate of York University, with a Bachelor of Business Administration (B.B.A.) degree.

In addition to the delights of being out on the ocean on a big beautiful cruise ship, I recently achieved a life-long dream of living on the water, when we moved to our family ‘cottage’ on Balsam lake, now our permanent home.  I’m also considered a bit of a “speed demon.” I simply love being in motion: whether on a boat, a Seadoo, or a sailboat or driving ATV’s or dune buggies in the various ports of call.

In my spare time, I am thoroughly enjoying being a Grandma to our two adorable grand-daughters, who are 18 months and 15 months.

With so many cruise options out there, it can be overwhelming - but that is what I'm here for.  After all, your vacation is an investment of precious time and money - why not consult an expert and make sure you get it right?

My Reviews

14 of 34 people found this review helpful
Experience is key when giving travel advice
My husband and I have 45 + yrs of enjoyable cruising years to look back on and hopefully many more years to continue . It was when we moved to the Lindsay area, seeking an experienced travel agent such as Cheryl MaDonald was so important to fill our future traveling needs without the hic- ups that offten get headlines in the media. We have no hesitation in referring our friends to Cheryl
By  Gerry  from  Fenelon Falls
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I would recommend this agent to my family and friends
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17 of 41 people found this review helpful
We rely on her expertise
My wife Donna & I have known Cheryl for many years & over that time have come to rely on her expertise when booking our Cruise Vacations, both in the way of saving on the cost but also finding upgrades that are available to us, on the odd occasion where there has been a problem, not her fault, Cheryl has made sure that it was corrected in a timely manner to our complete satisfaction. We have recommended her to many Friends & Relatives & they all spoke very highly of the service they received, I would have no hesitation in recommending both her & her excellent staff to anyone, we have completed 22 cruises now, soon to be 23 & hope to book many more in the future.
By  David & Donna  from  Lindsay
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I would recommend this agent to my family and friends
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13 of 34 people found this review helpful
Excellent in every way
We have booked several trips with Cheryl . She attends to every tiny detail to insure that our trip is highly successful. Now we cannot go to another travel agent since Cheryl is the perfect one.
By  Muriel and Norma  from  Toronto Ont.
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I would recommend this agent to my family and friends
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15 of 38 people found this review helpful
Crusie Consultant Extraordinaire
Cheryl McDonald is the quintessential cruise consultant. Her knowledge of the industry is extensive and makes it possible for her to provide advice appropriate to meet the client's wishes. Since 2009 all the cruises she has proposed, planned, and organized for us have been exactly what we wanted. Her warm and friendly nature and her enthusiasm for what she does make it a joy for us to plan holidays with her help. We have no hesitation in recommending Cheryl to our family and friends and have often done so.
By  Pat and Max  from  Lindsay
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I would recommend this agent to my family and friends
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15 of 39 people found this review helpful
Professional & Detailed Arrangements
We have worked with Cheryl and Cruise Holidays of Lindsay for seven years. She has booked many cruises for us in that time, as well cruises for our family and friends. We have all been extremely pleased with the professional and detailed arrangements. Her personal attention to us makes us feel that our trip is the only one she is working on. She keeps us informed every step of the way. In addition, she follows up after the cruise to ensure that all went well and welcomes any feedback. We will continue to book future cruises with Cheryl and definitely will recommend her services to others.
By  Walter & Ruth  from  Toronto
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I would recommend this agent to my family and friends
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Destination Expert:

  • Caribbean
  • Hawaii
  • Bermuda
  • New York City
  • Alaska

Travel Specialist:

  • Cruises
  • River Cruises
  • Luxury Cruises
  • Groups
  • Family Vacations

Top Travel Partners:

  • Celebrity Cruises
  • Princess Cruises®
  • Royal Caribbean International
  • Holland America Line
  • Avalon Waterways

Certifications/Awards:

  • President's Club Member
  • Elite Cruise Counsellor, CLIA
  • Luxury Cruise Specialist, CLIA
  • Princess Alaska Expert
  • Hawaii Destination Specialist
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