Vivian Warren

Lindsay, ON

Cruise Counsellor, Cruise Holidays of Lindsay

Iguazu Falls
Iguazu Falls

I was fortunate to grow up with a father who loved to travel, believing strongly in the life enrichment it brings. His family was scattered throughout England and we often travelled there via ocean liner. A honeymoon voyage clinched my love affair with cruising and, today, I am passionately and tirelessly dedicated to the “craft of cruising” – constantly attending webinars, training seminars and conferences so that I can match my clients’ priorities, personalities and preferences with the cruise line, ship and stateroom that best fits them.

I have a reputation for being overly thorough. I admit, I agonize over the smallest details, but I couldn’t sleep at night thinking I’d left a stone unturned when planning a client’s vacation experience. On a recent cruise I escorted, I was referred to as a mother hen. There’s probably more truth to that than I care to admit, but my clients definitely know I care about them.

To date, I’ve taken over 30 voyages on 15 different cruise lines – while visiting the Caribbean, Mediterranean, Alaska, Bahamas, Bermuda, South America, Antarctica, France, Norway, Canada, New England and Hawaii. I’ve experienced both the intimacy of small-ship cruising and the exhilaration of sailing on the largest ship at sea (all in the same year).  The valuable insights I’ve gained – coupled with my well-known attention to detail – enable me to create life-enriching (and anxiety-free) vacations for my clients.

I should add that I’m continually pushing my boundaries. Among the improbable experiences I’ve joyfully conquered while travelling: ziplining, white-water rafting, Jet Skiing, crewing an America’s Cup yacht and snorkelling (I’m afraid of fish!).  Where does your sense of adventure take you? What boundary-pushing experiences are on your bucket list? I can’t wait to put my worldwide connections, insider knowledge and down-to-the-last-detail planning skills to work for you.

Vivian Warren

My Reviews

12 of 28 people found this review helpful
Great Experiences with Cruise Holidays
We have been working with Cruise Holidays since our first cruise (honeymoon) in 2010. Vivian has been wonderful to work with and after 9 cruises with 3 different cruise lines, we've come to trust all her recommendations.
Vivian has taken the time to get to know us and understands well our expectations on a cruise as well as what type of cruise we enjoy best. She has provided excellent & thorough communication to us right from booking through to our return. We would gladly recommend Cruise Holidays and Vivian to anyone who expresses interest in cruising. Thanks Vivian!
By  Wilson  from  Lindsay
Traveled to  Bermuda ~ Caribbean
I would recommend this agent to my family and friends

Vivian Warren responded:
Thanks Pam and Mike! It continues to be a pleasure working with you both! Your own attention to detail in feedback of cruise travel over the years has given me a significant advantage when it comes to my recommendations to you and to others, and I appreciate that, just as I appreciate you taking the time to provide this review. Until the next time! Vivian

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10 of 26 people found this review helpful
Fantastic Mediterranean cruise
Vivian is the best travel agent we have ever worked with. She is thorough, patient and the most organized person I have ever met. We have been her client for years and still use her services even though we have moved to a new town. Vivian always makes herself available when we need her and looks after our best interests. Our last Mediterranean cruise was by far the best experience we have ever had and Vivian looked after all the details including numerous private transfers. She's the best!

By  Ellie  from  Cobourg
Traveled to  Mediterranean ~ At Sea ~ At Sea
I would recommend this agent to my family and friends

Vivian Warren responded:
Thanks for taking the time to write about our travel history together! I have always enjoyed working with you and look forward to the opportunities to come!

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9 of 25 people found this review helpful
Vivian made the trip!
When we were in a jam, Vivian was there to fix it quickly, smoothly and professionally. Vivian helped us navigate the cruise website, booked our excursions, drink and internet package. Vivian even spotted asked someone in our group if she meant to book her excursion in Italian!!! No! And she fixed it for English. Vivian was reassuring and got the job done! Vivian called us before we left for our cruise to wish us bon voyage and if there was anything last minute she could help with and when we returned she asked how our trip was. If you want a personalized service, Vivian is the one! I highly recommend her.
By  Janice  from  Toronto, Ontario
Traveled to  Mediterranean Sea ~ At Sea ~ At Sea
I would recommend this agent to my family and friends

Vivian Warren responded:
Thank you Janice and Jim! It truly was a pleasure working with you! Thank you for taking the time to put your thoughts into feedback you shared with me in our post-cruise call, and in your kind comments for this review. I look forward to working with you again some day. Kind regards, Vivian

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13 of 34 people found this review helpful
Awesome help for first time cruisers!
We recently went on our first cruise and Vivian helped us organize everything to make it a smooth travel plan. We booked last minute so there wasn't much time to plan and prepare. We were so thankful to have Vivian's knowledge and expertise to guide us through the do's and don'ts of a cruise holiday. We had a great trip and loved our excursions! We will definitely use Cruise Holidays and Vivian next time we travel - thanks for helping these first timers!
By  Matt and Sara  from  Lindsay, ON
Traveled to  
I would recommend this agent to my family and friends
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15 of 38 people found this review helpful
Agent extraordinaire
For over 5 years we have had the good fortune to have Vivian serve as our travel agent for a number of trips all over the world. On each occasion she was always helpful, informative and assisted in the planning stage above and beyond our expectations. She never leaves any loose ends undone. She is always interested in following up after each trip to see how things worked out. On the rare occasion when something was not quite right, she would step in without hesitation to resolve the problem with tour companies or cruise lines etc. We look forward to booking many more trips in the future with Vivian's capable assistance. Tex & Catherine
By  Tex @ Catherine  from  Stouffville, Ontario
Traveled to  
I would recommend this agent to my family and friends
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Destination Expert:

  • Alaska
  • Miami
  • Argentina
  • Hawaii
  • Bermuda

Travel Specialist:

  • Cruises
  • Small Ship Cruises
  • River Cruises
  • Photography
  • Culinary & Foodie

Top Travel Partners:

  • Celebrity Cruises
  • Princess Cruises®
  • Oceania Cruises
  • Holland America Line
  • Rocky Mountaineer Rail Tours

Certifications/Awards:

  • Cruise Counsellor of the Year 2007, 2009-2015
  • "Knock Your Socks Off" Outstanding Service 2008
  • Master Cruise Counsellor (CLIA)
  • Luxury Cruise Specialist (CLIA)
  • Honours Bachelor of Arts in English & History
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